Frequently asked questions
What is the return policy?
We have a 30-day return policy. However, refunds or replacements may be issued under certain circumstances, including damaged items, defective products, or fulfillment errors.
Requests must be submitted within 7 days of delivery and include your order number and clear photos of the issue.
When will I get my order?
Orders typically ship within 5–7 business days, often sooner. Once your order has shipped, delivery usually takes 1–2 business days, depending on your location.
You will receive a tracking number as soon as your order ships.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location. We cover a portion of the shipping expense to keep our rates lower than many competitors, while ensuring fast and reliable delivery.